World cup campaign: frequently asked questions

During the BBQ World Cup promotion, various products are on offer. On a selected number of participating products, consumers will receive the Fritel BBQ, valued at €99, for €0.01 with a purchase of €500 or more during the period from May 18 to May 31, 2026, while stocks last (OP=OP).

Early access will go live on May 17, 2026, from 6:00 PM via the MediaMarkt App for all MyMediaMarkt members.

Purchases of services (such as calibration, subscriptions, screen protectors, delivery costs, installation costs, etc.) on participating products are not included in the valuation of participating products.

The retail value of €99 for the Fritel BBQ will be automatically adjusted to €0.01 with a purchase of €500 or more of participating products.

If a participating phone is purchased in-store in combination with a phone subscription, the retail price of the device alone will be included in the valuation of the participating products.

Online phone subscriptions in combination with a participating phone are not eligible for participation in the promotion.

The promotion is valid from May 18 to May 31, 2026, while supplies last, with a purchase of €500 worth of participating products. Limited stock available.

On May 17, 2026, at 6:00 PM, the Fritel BBQ promotion will go live via the MediaMarkt app, through Early Access as a MediaMarkt Member. There will be no backorders of the Fritel BBQ.

For every purchase of more than €500.00 worth of participating products (invoice/receipt), the participant receives a Fritel BBQ for €0.01.

Upon a full return of all participating products, including the Fritel BBQ, the participant will receive a refund of the purchase amount.

If a participant returns only a portion of the participating products, he or she retains the right to the Fritel BBQ, provided the total value of the retained products amounts to at least €500.

If only a portion of the participating products are returned and the total value of the retained products consequently falls below €500, the right to the Fritel BBQ lapses. The Fritel BBQ must also be returned. If a Fritel BBQ is not received back, MediaMarkt will deduct the sales value of the Fritel BBQ (€99) from the refund amount.

Returning the Fritel BBQ must comply with MediaMarkt's return procedure conditions (including: new in box and unused). It is not possible to return the Fritel BBQ for cash.

For purchases taken immediately, the participant receives the Fritel BBQ directly upon purchase.

For home delivery, the Fritel BBQ is delivered simultaneously with the main product(s) as an extra package with the delivery.

Shop displays were already printed and ordered at an earlier stage. For the BBQ, only a € 0.01 administration fee is now charged; see the general terms and conditions.

• MediaMarkt will verify purchases on all working days and proactively send an email to participants who have purchased more than € 500,- worth of participating products. The participant will receive this email one day after purchase. The BBQ can then be reordered via an enclosed voucher for home delivery or in-store pickup.
• Participant does not need to take any action.

In-store and in-store pickup

The customer can report to the service desk in the store. After verification, the BBQ will be issued there if the minimum purchase of €500 has been met (valid on participating products).

Please note: while stocks last!

Regular opening hours apply. Current information regarding opening hours can be found at www.mediamarkt.be.

No. Stocks, petrol, or your daily fruit and vegetables: many prices of things we deal with every day change daily. The prices at MediaMarkt can change every day too. How? Because we monitor market prices very closely every day to ensure that we can always offer our customers a competitive price. Always. Every day. Sale or no sale. Because one thing is certain: at MediaMarkt, you always get a good deal and good service.

No, products from the Outlet do not participate.

For some offers, it is first come, first served. Once sold out, these can no longer be ordered during the promotional period.

We ask you to be patient and also check your spam folder. Have you not received the order confirmation after 24 hours? Then please contact us!

The expected delivery time is indicated with the product. During checkout, you can see exactly when your product will be delivered.

When a product is still in stock, you will see the expected delivery time listed below the price.

Below the price, you can see if the product is still in stock at your chosen store.

It is possible that products are no longer visible on the website once they are sold out, for offers subject to the 'while supplies last' rule.