Our services

At MediaMarkt, you can not only find a wide range of multimedia and electronic products, but you also enjoy accompanying services. Thanks to our services, you can easily get started with your new product, have the appropriate warranty or insurance, receive tailored advice, and much more!

Store employee points something out to a smiling customer while holding a tablet.

Shopping by appointment

You really want to buy a new television, refrigerator, smartphone, or washing machine, but you still have a number of questions before you want to proceed with the actual purchase? Then make an appointment with one of our specialists in the store. They will answer your questions and provide you with advice.

This service is completely free, and you are not obliged to make a purchase.

More information about shopping by appointment

Premium services

MediaMarkt Cloud

On your smartphone, tablet, or computer, there are things you wouldn't want to lose: photos of family and holidays, your contacts, personal documents, and presentations. With MediaMarkt Cloud, you can store them conveniently and securely.

> More information

Always Support & Protect

With Always Support & Protect, you can make the most of your new purchase: your files are always securely stored, your devices are protected against viruses, and you receive unlimited help with all your questions. Is this for you?

> Read more

Ready-to-use Small Appliances

With MediaMarkt's Ready-to-use service, you can enjoy your new device worry-free after purchase.

> Make your device ready-to-use

Image calibration

With an image calibration, you can choose to optimise your TV.

> Get your device ready

Screen protector

When purchasing a new smartphone, tablet, or smartwatch, the appropriate protection should not be overlooked. There is no greater shame than a scratch or crack on your new device caused by keys in your pocket or an unfortunate drop onto the pavement.

> Protect your device

Installation services

Are you not great at installing technological devices? Then take advantage of installation services.

> Installation services

Smartphone or tablet Repair

An unsightly scratch or crack now marks the screen of your smartphone or tablet. Don't worry. Thanks to our experts, you'll soon have your device back with a brand new screen.

> Repair your device

MediaMarkt trade-in Service

Why should you trade in your device? It's quite simple: your old device is worth money.

> More information

MediaMarkt warranties, insurance and financing options

Warranties & insurance

Get the most out of your product, even when something breaks. Because with MediaMarkt, you are well protected. Damage is reported and repaired in no time. So you can get back on track quickly.

> More information

Your Financing Options

Do you want to buy a product or replace an essential device? Or would you prefer not to pay for your purchase all at once, but rather in monthly instalments?

> View your options

Services

Energy Services Luminus

Thanks to our collaboration with Luminus, we can offer you a number of energy-friendly solutions.

> Choose green energy

VOObusiness

Need fast and stable internet?

* Note: available only in Wallonia and parts of Brussels.

Customer service

How can we help you?

> Find your answer here