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Always Support & Protect

With Always Support & Protect, you get the best out of MediaMarkt's service. For just €79, you can use A Always Support, McAfee LiveSafe, and MediaMarkt Cloud unlimitedly for one year. It's much cheaper than choosing these services separately. You can subscribe to this top-notch service plan in our stores. Is this something for you? We'd be happy to help you in one of our stores. Find your nearest MediaMarkt here

Benefits of Always Support & Protect: 

  • Secure your files and photos on all your devices with the unlimited storage of MediaMarkt Cloud. 
  • All your devices are protected 24/7 against viruses, online threats, and ransomware. 
  • Receive unlimited help with all your questions about your devices, even if you purchased them elsewhere. 

MediaMarkt Cloud: all your files safely in the cloud 

With MediaMarkt Cloud, you automatically save all your photos, videos, and other files in the cloud without any limits. This saves space on your device and gives you peace of mind. Whether you have 1 or 17 devices, you can back up all your phones, tablets, and computers. Thanks to your MediaMarkt Cloud account, you can quickly access your files from all your devices. MediaMarkt Cloud is unlimited and compatible with both Android and iOS. Your data are securely and encrypted stored on European servers. 

Log in to your MediaMarkt Cloud account

Read more about MediaMarkt Cloud

McAfee LiveSafe: all your devices well-protected 

 McAfee LiveSafe antivirus software protects all your devices, your personal information, and data against viruses, online threats, and ransomware. With a combination of antivirus, privacy, and identity tools, you can safely browse the web. If you end up on harmful sites while surfing, shopping, or online banking, they are immediately blocked. Online dangers stand no chance. With McAfee LiveSafe, you don't have to worry and can fully concentrate on what matters. 

Read more about McAfee

Always Support: unlimited help with all your questions 

 With Always Support, you receive unlimited help with any questions about your product, even if you purchased the device elsewhere. We'll get your device up and running and answer all your questions. Do you want to know how to connect to a wireless network again or how to link multiple devices? We assist you over the phone and at our Smartbar. 

Complete your device with Microsoft 365

Several app icons float on a light blue background, including Word(W), Excel(X), PowerPoint(P), and Outlook(O).

Achieve more in less time with Microsoft 365. 

  • Works on PC, Mac, iPhone, iPad, and Android phones and tablets. 
  • Word, Excel, PowerPoint, and Outlook with offline access and always the latest version. 
  • Includes access to stock images, premium templates, and the latest features.  

This service is offered under the terms and conditions of Jotta AS.