Black Friday 2026: frequently asked questions

This promotion begins in the app on Thursday, 05/11, at 18:00, and runs from Friday, 06/11, through Monday, 30/11/2026, on our webshop and in our stores. The offer is valid only on the specified, participating products in-store and online, while supplies last.

Each customer can purchase a maximum of two of the same product. This promotion cannot be combined with other promotions or discounts. Professional purchases are excluded. More information about the terms and conditions can be found in our stores and webshop.

You may receive your order confirmation later than usual. Please be patient and check your spam folder. If you haven't received your order confirmation after 24 hours, please contact our customer service team.

You'll see the expected delivery time during checkout. Due to the huge success of Black Friday Week, delivery may take a little longer than usual. Keep an eye on your email for updates on your order.

No. Just like stock prices, fuel, or your daily groceries, our prices can fluctuate. We closely monitor the market daily to always offer our customers a competitive price, regardless of promotions. Because at MediaMarkt, you always get a good deal and good service.

Yes, that's possible. We want to share this promotion with everyone, including you. Come into our store with your proof of purchase, and we'll make sure you get the discount. Did you order the product online? Then please contact us.

Regular opening hours remain in effect during the promotion. All information about opening hours can be found at: https://www.mediamarkt.be/en/store/store-finder.

Yes, you can use our free Online Pickup service. Select "Pick up in store" during checkout. Once you receive an email that your order is ready, you can pick it up at the MediaMarkt store of your choice.

Below the product price, you can check whether the product is still available in the store via ‘View store stock’.

It is possible that a product is (temporarily) no longer available on our website, for example because it is sold out or was part of a 'while supplies last' offer.

Yes, that's possible. You can use your myMediaMarkt voucher during the online ordering process or at the checkout in the store.

No. Just like stock prices, fuel, or your daily groceries, our prices can fluctuate. We closely monitor the market daily to always offer our customers a competitive price, regardless of promotions. Because at MediaMarkt, you always get a good deal and good service.

You can easily click on the item you want on our Outlet page. There you'll find all the information about the product's prices and offers.

Yes, that's possible. We want to share this promotion with everyone, including you. Come into our store with your proof of purchase, and we'll make sure you get the discount. Did you order the product online? Then please contact us.

Yes, the cashback promotions remain valid during Black Friday. View the current cashback promotions here.