Old device disposal and recycling

Bring back your old tech: recycling of electronic products

There's more to your outdated tech than you might think – valuable resources that can be recovered and reused through recycling. This helps prevent unnecessary extraction of new raw materials. However, electronic devices also contain harmful substances that must not be released into the environment. That’s why these products don’t belong in your household waste – you can recognise them by the symbol of a crossed-out trash can on your devices. In fact, it’s legally required to dispose of old electronics at official collection points, such as local recycling centres.

Close-up of a tablet with a charging cable and a crossed-out trash bin, indicating do not dispose in household waste (WEEE).

How to responsibly dispose of your technology

We are legally obligated to take back your old devices – whether you purchased them from us or not. The available return options depend, for example, on the size of the device. But one thing is certain: we handle the proper treatment, recovery, and disposal in accordance with legal requirements.

Before handing over your old device, remember: once it’s disposed of, there’s no turning back. Retrieval is not possible – and aside from our trade-in service, no reimbursement is offered. Therefore, be sure to back up all important data and delete any personal or sensitive information beforehand.

Woman reaching into an open refrigerator in a bright kitchen.

Return large appliances via a freight carrier (after your purchase with us)

Anything that weighs more than 31.5 kg, has a girth of at least 3.60 m, or is longer than 2.00 m will be delivered to your home by a freight carrier. The carrier will collect your old appliance at the time of delivery if you choose the free old appliance collection service when you make your purchase.

To ensure everything runs smoothly, you must disassemble and prepare your old appliance for transport in advance. This means disconnecting it from the power and water supplies, completely draining washing machines (and don’t forget to clear the lint filter), and defrosting fridges and freezers in time. If you’ve booked our installation and assembly service, we’ll also take care of removing your old appliance.