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Refurbished products

Refurbished products: smart deal, sustainable difference

Give returned devices a second life while reducing your ecological footprint and costs. Refurbished products are reliable, competitively priced, and a smart step towards more conscious consumption.

What does refurbished mean?

Refurbished means renewed. We take back used devices, check them from top to bottom, repair where necessary, and test everything thoroughly. Then we bring them back to the market for a fraction of the original price. By choosing refurbished, you give quality products a second chance and contribute to a greener world.

What refurbished gradations exist?

  • Device in excellent condition

  • No scratches or wear visible at arm length

  • Display: no scratches on display

  • Battery status: 90% or higher

  • The device is in very good condition with minimal wear

  • Minimal scratches or wear, which may be visible at arm length

  • Display: finest micro-scratches, not visible when display is on

  • Battery status: 85% or higher

  • The device is in good condition

  • Visible scratches or dents

  • Display: fine micro-scratches, not visible when display is on

  • Battery status: 85% or higher

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Support a sustainable circular economy

When you buy refurbished products, you give them a second chance. This extends their lifespan and actively supports a sustainable circular economy. By reusing, you avoid unnecessary production of new devices and save energy and resources.

Read all about our sustainability commitment

Frequently Asked Questions

  • Refurbished at MediaMarkt: what does it actually mean?

    Refurbished devices are previously used electronic appliances that we give a second chance. Our specialists thoroughly check each product, carry out repairs if necessary, and ensure that everything works smoothly again. You receive a fully functional product, usually hardly distinguishable from new. Each refurbished product comes in the original or an equivalent package and is ready for use.

  • Why choose refurbished products at MediaMarkt?

    Refurbished devices are a smart choice: you pay less, receive quality, and make a sustainable decision. Each refurbished product undergoes strict quality control and functions properly. By choosing reuse, you help reduce electronic waste and conserve resources.

  • Do you get a warranty at MediaMarkt on used electrical appliances?

    Every refurbished product you purchase at MediaMarkt comes with a standard 2-year warranty.

  • Are refurbished products as good as new?

    At MediaMarkt, every refurbished device undergoes thorough testing and performs just as smoothly as a new appliance. You enjoy strong performance and reliable quality at a sharper price.

  • Can I return refurbished products at MediaMarkt?

    If you purchased a refurbished product at MediaMarkt but are not completely satisfied, there’s good news: the same flexible return conditions apply to our refurbished items as to new products. If you are not convinced by your purchase, you can simply return the item within the stated return period.

  • What condition are the refurbished electrical products at MediaMarkt in?

    Check the detailed description on the product page. There, you will see immediately if an item is rated 'excellent', 'very good', or 'good'. Regardless of the category, every refurbished device is thoroughly tested and works as it should.

  • What steps does a refurbished item go through?

    Our specialists thoroughly examine each refurbished item. They test the functionality, replace damaged parts, and, if applicable, replace the battery. An item only receives the label 'good' or 'very good' if the battery still performs at least 85%. For ‘excellent’, it must be at least 90%. After that, they erase all data, clean the device thoroughly, and give it a clear rating. This way, you know exactly what you’re buying and receive a fully checked and ready-to-use second-hand device.

  • Is it reliable to purchase used electronics at MediaMarkt?

    We only work with trustworthy and carefully selected suppliers who meet strict quality controls. This ensures that every refurbished item operates properly and has been thoroughly tested. With a 2-year warranty and a right of withdrawal with every purchase, you can expect transparency and peace of mind.